Hey Class, I hope every ones study site is going well. After doing some research I found out that Hospitality Performance Network is a interdisciplinary company. I know this because interdisciplinary is a community or project that is made up of people from multiple disciplines and professions who are engaged in creating and applying new knowledge as they work together as equal stakeholders in addressing a common challenge. I would also describe HPN as a community project that is made up five different departments. For those of you who have never heard of Hospitality Performance Network they are a hotel resourcing firm for meeting and conference planners. The five departments that HPN has are associates, marketing, purchasing, destination management, and operations. The marketing department is where I am doing most of my internship. Associates are the ones who find the clients and pass out the call list to the marketing department. The associates normally have 5+ years in the hotel industry. The marketing department is the foundation of the company. The marketing department is where the magic happens! Marketing representatives (myself) make cold calls to companies, associations, businesses, societies and accounts. Then from there they offer the hotel resourcing services to each client. If the client is interested then it gets handed over to the purchasing team. The purchasing team then finds the best rates for each client.
The Operations and destination management are more directed to the actual meetings side of the company. These departments help execute the meetings. They are the ones that are actually on site when the meetings are going on. They travel to anywhere in the US and international depending on where the meeting or conference is being held. The destination management coordinator finds the activities that the attendees will be doing at the conference/ meetings. They will do the research in the city that the meeting is being held.
I would have to say that HPN is a model of the hierarchical. This model is tree like structure that repeats itself. In this company there are certain steps that need to happen in order to have a successful company. The process that i described above is something that is repeated several times during the day and year for the company.